We are expanding and seeking a Customer Support Executive in Thiruvalla to manage incoming and outgoing calls for customer concerns in Gujarat. This role is perfect for freshers who are energetic and enthusiastic about starting a career in a call center.

Post: Customer Support Executive - Call Center
Location: Thiruvalla, Kerala
Job Type: Full-time / Regular
Schedule: Multiple shifts (Day, Night, and Rotational) - One day off per week
Education: Undergraduate / Graduate
Salary Range: INR 15,000.00 - 24,000.00 per month (Earnings depend on completed orders)

What You’ll Do:

As a Customer Support Executive in Thiruvalla, you will:

• Interact with customers, address their concerns, answer questions, and assist them with their needs.
• Handle account inquiries, resolve customer complaints, and provide support for various issues.
• Maintain a positive attitude and respond calmly to customer concerns in Gujarat.
• Open new customer accounts in Thiruvalla.
• Refer unresolved issues and questions to the manager.

Qualifications:

• Fresh graduates and undergraduates are welcome to apply.
• Excellent communication skills in Hindi and English.
• 0 to any level of experience in customer support roles.
• Age criteria: 18 to 38 years.

Additional Information:

• Domestic Voice Process.
• 6 days working (Rotational or Fixed Sunday).
• Salary depends on the process, education, and performance in the interview.

Schedule Options:

• Day shift
• Night shift
• Rotational shift

Note: "Join our team and be a part of shaping the future! Exciting opportunities await driven individuals looking to make a difference." This is a great career opportunity for freshers in the Customer Services Department in Thiruvalla Kerala.