Job Overview:

We are seeking a skilled Manager-CRM to join our team in Vijayawada, Andhra Pradesh. The ideal candidate will be responsible for overseeing customer relationship management strategies and ensuring a seamless experience for our clients.

Job Details:

The Manager-CRM will play a crucial role in developing and implementing CRM initiatives, analyzing customer data, and optimizing communication channels to enhance customer satisfaction and retention.

Responsibilities:

• Develop and execute CRM strategies to improve customer engagement.
• Analyze customer data to identify trends and insights for targeted marketing campaigns.
• Collaborate with cross-functional teams to ensure CRM initiatives align with business goals.
• Optimize communication channels to deliver personalized experiences to customers.
• Monitor and report on CRM performance metrics to drive continuous improvement.

Requirements:

• Bachelor's degree in Marketing, Business, or related field.
• Proven experience in CRM management and implementation.
• Strong analytical skills with the ability to interpret data and make strategic recommendations.
• Excellent communication and interpersonal abilities.

Benefits:

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Collaborative work environment.

Other Details:

This position offers a great opportunity for a talented Manager-CRM to contribute to our team in Vijayawada, Andhra Pradesh. Join us in delivering exceptional customer experiences and driving business success.