Job Overview:

We are seeking a Female Customer Care Customer Service Representative (CSR) for immediate joining in a BPO setting in Kharagpur, West Bengal. Join our team and provide exceptional customer service to our clients.

Job Details:

This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills and a passion for helping others.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Provide product information and assistance to customers
• Maintain accurate records of customer interactions
• Collaborate with team members to improve customer experience

Requirements:

• Excellent communication skills
• Customer service experience is a plus
• Ability to multitask and prioritize tasks
• Proficiency in MS Office applications

Benefits:

• Competitive salary
• Opportunities for career growth
• Health insurance benefits

Other Details:

This position is based in Kharagpur, West Bengal and offers a dynamic work environment with opportunities for professional development. We welcome individuals who are passionate about delivering top-notch customer service.

We look forward to receiving your application and having you join our team in Kharagpur, West Bengal!