AroJobs

Apply Customer Relationship Executive Job in Kalpetta

Full Time 4 weeks ago
Employment Information
Job Overview: We are seeking a Customer Relationship Executive to join our team in Kalpetta, Kerala. The ideal candidate will be a female professional with strong communication skills and a passion for building relationships with customers. Job Details: As a Customer Relationship Executive, you will be responsible for managing customer inquiries, resolving issues, and maintaining positive relationships with clients. You will also collaborate with internal teams to ensure customer satisfaction and retention. Responsibilities: - Respond to customer inquiries via phone, email, and in-person meetings. - Resolve customer complaints and issues in a timely and professional manner. - Build and maintain strong relationships with clients to promote loyalty. - Coordinate with sales and marketing teams to enhance customer experience. - Update customer records and information in the database accurately. Requirements: - Excellent communication skills. - Strong problem-solving abilities. - Ability to work well in a team environment. - Attention to detail and organizational skills. - Previous experience in customer service is preferred. Benefits: - Competitive salary. - Health insurance benefits. - Opportunities for professional growth and development. - Supportive work environment. - Flexible work schedule. Other Details: This position is a great opportunity for a dedicated individual who is passionate about customer service and building relationships. Join our team in Kalpetta, Kerala, and make a positive impact on our customers' experiences. We look forward to receiving your application and welcoming you to our team!