AroJobs

Hiring Customer Service Manager in Bareilly UP

Full Time 1 week ago
Employment Information

Job Overview: Join our team as a Customer Service Manager in Bareilly, Uttar Pradesh. In this role, you will lead a team of customer service representatives to ensure exceptional customer satisfaction and support.

Job Details: The Customer Service Manager will oversee daily operations, handle customer inquiries and issues, monitor team performance, and implement strategies to improve customer service processes.

Responsibilities:

  • Manage and mentor a team of customer service representatives.
  • Resolve escalated customer complaints and issues.
  • Monitor and analyze customer service metrics to identify areas for improvement.
  • Develop and implement customer service policies and procedures.
  • Collaborate with other departments to ensure a seamless customer experience.

Requirements:

  • Prior experience in a customer service management role.
  • Excellent communication and interpersonal skills.
  • Strong leadership and problem-solving abilities.
  • Proficiency in CRM software and Microsoft Office.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Positive and collaborative work environment.

Other Details: This position offers a great opportunity for a skilled Customer Service Manager to make a significant impact on customer satisfaction in Bareilly, Uttar Pradesh. We are looking for a dedicated individual who is passionate about delivering top-notch service to our customers.

We welcome applicants who are enthusiastic about leading a team and driving customer service excellence. Join us in Bareilly, Uttar Pradesh, and be part of a dynamic and rewarding work environment!