Job Overview:
We are seeking a Female Customer Service Executive to join our team in Ranebennur, Karnataka. This role involves assisting customers with inquiries, resolving issues, and providing exceptional service.
Job Details:
The Female Customer Service Executive will be responsible for handling customer queries through various communication channels, maintaining customer satisfaction, and ensuring a positive experience.
Responsibilities:
- Responding to customer inquiries promptly and professionally.
- Resolving customer complaints or issues with empathy and efficiency.
- Ensuring accurate and timely entry of customer information into the database.
- Collaborating with the team to improve overall customer service processes.
- Identifying opportunities to upsell or cross-sell products to customers.
Requirements:
- Excellent communication skills in English and another language.
- Previous experience in customer service or a related field.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
Benefits:
- Competitive salary and bonuses.
- Opportunities for career growth and development.
- Health insurance and other benefits.
Other Details:
This position is based in Ranebennur, Karnataka and offers a dynamic work environment with opportunities to interact with a diverse customer base. Join our team and make a difference in the lives of our customers!
We look forward to receiving your application and welcoming you to our team.