Job Overview: Join our team as a Front Desk Manager in Karamana, Kerala. You will be responsible for overseeing the daily operations of the front desk, ensuring smooth check-in and check-out processes for guests, and providing excellent customer service.

Job Details: As the Front Desk Manager, you will play a key role in managing the front desk staff, handling guest inquiries and concerns, and maintaining a welcoming atmosphere in the lobby.

Responsibilities:

• Supervise front desk staff and schedule shifts
• Handle guest check-ins and check-outs efficiently
• Address guest inquiries and resolve issues promptly
• Maintain cleanliness and organization of the front desk area
• Ensure compliance with hotel policies and procedures

Requirements:

• Prior experience in a similar role
• Excellent communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Strong organizational and leadership abilities

Benefits:

• Competitive salary
• Health insurance benefits
• Career growth opportunities

Other Details: This position offers the opportunity to be part of a dynamic team in the hospitality industry in Karamana, Kerala. If you are a dedicated professional with a passion for customer service, we invite you to apply.

We look forward to reviewing your application and welcoming you to our team!