Job Overview:

Join our team as a Guest Relation Executive/Front Office Executive in Alappuzha, Kerala. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out experience.

Job Details:

We are seeking a Guest Relation Executive/Front Office Executive to manage our front desk operations, handle guest inquiries and requests, and assist in maintaining a welcoming atmosphere in Alappuzha, Kerala.

Responsibilities:

• Greet and welcome guests in a friendly and professional manner.
• Handle guest check-ins and check-outs efficiently.
• Answer phone calls and assist with inquiries.
• Address guest concerns and resolve issues promptly.
• Maintain a clean and organized front desk area.

Requirements:

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in basic computer skills.

Benefits:

• Opportunity for growth and career advancement.
• Training and development programs.
• Competitive salary and benefits package.

Other Details:

This position requires a flexible schedule, including weekends and holidays, to ensure coverage at all times in Alappuzha, Kerala.

We are looking for enthusiastic individuals who are passionate about providing exceptional service to join our team. If you are a team player with a positive attitude, we encourage you to apply for this exciting opportunity in Alappuzha, Kerala.