Job Overview: Join our team as an Executive in Guest Relations and be at the forefront of providing exceptional customer service in the hospitality industry in Bharuch, Gujarat.

Job Details: As an Executive in Guest Relations, you will be responsible for ensuring guest satisfaction, handling inquiries and requests, and maintaining a positive relationship with customers.

Responsibilities:

• Interact with guests to address their needs and concerns.
• Respond to guest inquiries via phone, email, and in person.
• Coordinate special requests and accommodations for guests.
• Maintain a database of guest preferences and feedback.
• Assist in resolving guest complaints and issues in a timely manner.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Previous experience in customer service or hospitality is a plus.
• Proficiency in MS Office and reservation systems.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Employee discounts on services and amenities.

Other Details: This role is ideal for individuals passionate about delivering exceptional service and creating memorable experiences for guests in Bharuch, Gujarat.

We invite dedicated individuals to join our team and contribute to our commitment to excellence in guest relations. Apply now and be part of our dynamic team in Bharuch, Gujarat!