Job Overview:

We are looking for a Front Office/Guest Relation Executive to join our team in Dehradun, Uttarakhand. This role involves providing exceptional customer service and managing front desk operations.

Job Details:

The Front Office/Guest Relation Executive will be responsible for welcoming guests, handling inquiries, managing reservations, and ensuring a smooth check-in/check-out process.

Responsibilities:

• Welcoming and assisting guests in a courteous manner
• Answering phone calls and responding to emails
• Handling reservations and room assignments
• Managing guest complaints and requests
• Maintaining a tidy and organized front desk area

Requirements:

• Excellent communication skills
• Strong customer service orientation
• Ability to multitask and prioritize tasks
• Proficiency in MS Office and basic computer skills

Benefits:

• Competitive salary
• Opportunities for career growth
• Training and development programs

Other Details:

The ideal candidate should be friendly, professional, and able to work well under pressure. Previous experience in a similar role would be advantageous. Join us in Dehradun, Uttarakhand, and be part of our dynamic team dedicated to providing excellent hospitality services.

We look forward to receiving your application and having you contribute to our team's success!