Job Overview:

We are looking for a Guest Relation Executive to join our team in Diamond Harbour, West Bengal. As a key point of contact for guests, you will play a crucial role in ensuring a memorable experience for all visitors.

Job Details:

The Guest Relation Executive will be responsible for providing exceptional customer service, handling guest inquiries and feedback, and assisting in resolving any issues that may arise during their stay.

Responsibilities:

• Welcoming guests upon arrival and ensuring a smooth check-in process.
• Assisting guests with any requests or concerns they may have during their stay.
• Coordinating with other departments to fulfill guest needs and preferences.
• Conducting follow-up calls or emails to ensure guest satisfaction.
• Maintaining a positive and professional relationship with all guests.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to handle stressful situations with grace and professionalism.
• Strong problem-solving skills and attention to detail.
• Previous experience in customer service or hospitality is a plus.

Benefits:

• Competitive salary and opportunities for growth.
• Training and development programs to enhance your skills.
• A supportive team environment that values your contributions.

Other Details:

This position may require occasional evening or weekend shifts to accommodate guest needs. The ideal candidate should be passionate about delivering exceptional service and creating memorable experiences for visitors in Diamond Harbour, West Bengal.

We welcome individuals who are dedicated to providing top-notch hospitality and are excited to join our team. If you are ready to make a difference in the guest experience industry, we encourage you to apply and be part of our dynamic team in Diamond Harbour, West Bengal.