Job Overview:

We are seeking a Guest Relation Executive to join our team in Guwahati, Assam. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and satisfaction.

Job Details:

The Guest Relation Executive will be the first point of contact for guests, providing personalized services, handling inquiries, and resolving any issues that may arise during their stay.

Responsibilities:

• Welcoming guests upon arrival and checking them in.
• Assisting guests with any requests or information needed.
• Resolving guest complaints or issues promptly and effectively.
• Coordinating with other departments to ensure guest needs are met.
• Ensuring a high level of customer service at all times.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Previous experience in a customer-facing role is preferred.
• Knowledge of hospitality industry standards and practices.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Training and support provided to enhance skills.

Other Details:

This position offers a dynamic work environment in the bustling Guwahati, Assam. Join our team and be part of delivering memorable experiences to our guests.

We welcome individuals who are passionate about hospitality and customer service to apply for this exciting opportunity. Come be a part of our team and make a difference in the travel industry!