**Job Overview:**
Are you passionate about providing exceptional customer service and creating memorable experiences for guests? We are seeking a Guest Relation Executive to join our team in Kannur, Kerala. As a vital part of our hospitality team, you will be responsible for ensuring guests feel welcome and attended to during their stay.
**Job Details:**
As a Guest Relation Executive, you will be the face of our establishment, greeting guests upon arrival, assisting with check-ins and check-outs, and addressing any inquiries or concerns they may have. Your role is crucial in maintaining a positive guest experience and upholding our high standards of service.
**Responsibilities:**
- Welcome guests with a warm and friendly demeanor
- Assist guests with check-ins and check-outs
- Handle guest inquiries and provide accurate information about the property and Kannur
- Address guest concerns and resolve issues promptly
- Coordinate with other departments to ensure guest needs are met efficiently
**Requirements:**
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work well under pressure in a fast-paced environment
- Attention to detail and problem-solving skills
- Knowledge of Kannur attractions and amenities is a plus
**Benefits:**
- Competitive salary
- Training and development opportunities
- Employee discounts on services and amenities
- Opportunity to work in a dynamic and diverse team environment
- Potential for growth within the company
**Other Details:**
As a Guest Relation Executive, you will have the chance to interact with guests from various backgrounds and provide them with a memorable stay in Kannur, Kerala. Your role is crucial in shaping their perception of our establishment and ensuring they have a positive experience. Join us in creating lasting memories for our guests and making a difference in their travels.
We welcome enthusiastic individuals who are dedicated to delivering exceptional service to apply for this exciting opportunity. Your passion for hospitality and commitment to guest satisfaction will make you a valuable addition to our team. Apply now and be part of our mission to create unforgettable experiences for every guest who walks through our doors.