Job Overview:

We are seeking a Guest Relationship Executive to join our team in Rewa, Madhya Pradesh. In this role, you will be responsible for ensuring exceptional guest experiences and building strong relationships with our customers.

Job Details:

The Guest Relationship Executive will be the primary point of contact for guests, providing assistance, resolving issues, and ensuring their needs are met during their stay.

Responsibilities:

• Welcoming guests and assisting with check-in/check-out processes.
• Handling guest inquiries and resolving complaints in a timely and professional manner.
• Coordinating with other departments to ensure guest requests are fulfilled.
• Maintaining guest records and updating information in the database.
• Providing recommendations for local attractions, dining, and entertainment options.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and customer service orientation.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous experience in hospitality or customer service is preferred.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Discounts on hotel stays and other services.

Other Details:

This position requires flexibility in working hours, including weekends and holidays. The ideal candidate should be passionate about delivering exceptional service and creating memorable experiences for our guests in Rewa, Madhya Pradesh.

We look forward to welcoming dedicated individuals who are eager to contribute to our team and make a positive impact on our guests' experiences. Join us in creating unforgettable moments for visitors in Rewa, Madhya Pradesh!