Job Overview:

We are seeking a Guest Relations Manager to join our team in Katni, Madhya Pradesh. This role involves overseeing guest experiences and ensuring high levels of satisfaction.

Job Details:

The Guest Relations Manager will be responsible for managing guest inquiries, resolving issues, coordinating with various departments, and maintaining a positive relationship with guests.

Responsibilities:

• Handle guest inquiries and concerns.
• Coordinate with departments to ensure guest needs are met.
• Maintain guest satisfaction through follow-up communication.
• Implement guest feedback for continuous improvement.
• Manage guest relations team and provide training as needed.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Previous experience in customer service.
• Ability to work well under pressure.

Benefits:

• Competitive salary.
• Opportunities for growth and advancement.
• Health insurance coverage.

Other Details:

This position offers a dynamic work environment in the hospitality industry in Katni, Madhya Pradesh. Join our team and be part of creating memorable experiences for our guests.

We look forward to receiving your application and having you contribute to our team!