Job Overview:
We are seeking a Guest Relationship Executive to join our team in Ludhiana, Punjab. This role involves building strong relationships with guests and providing exceptional service.
Job Details:
The Guest Relationship Executive will be responsible for ensuring guests have a positive experience from check-in to check-out, handling inquiries, and resolving any issues that may arise.
Responsibilities:
- Welcoming guests and assisting with check-in procedures.
- Responding to guest inquiries and providing information about services.
- Resolving guest complaints or issues in a timely and professional manner.
- Coordinating with other departments to ensure guest needs are met.
- Maintaining a friendly and welcoming atmosphere for guests.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in high-pressure situations.
- Previous experience in customer service or hospitality is a plus.
- Attention to detail and strong organizational skills.
Benefits:
- Opportunity to work in a dynamic and customer-focused environment.
- Potential for career growth and advancement within the company.
- Training and development opportunities to enhance skills.
Other Details:
This position is open to female applicants only. The Guest Relationship Executive will play a key role in ensuring guests have a memorable stay in Ludhiana, Punjab.
We welcome passionate individuals who are dedicated to providing exceptional service to apply for this rewarding opportunity.
