Job Overview:
We are seeking a Front Office Manager to join our team in Indore, Madhya Pradesh. As the face of our establishment, you will play a crucial role in ensuring smooth operations and exceptional guest experiences.
Job Details:
The Front Office Manager will oversee all front desk operations, handle guest inquiries, manage reservations, and coordinate with various departments to maintain high service standards.
Responsibilities:
- Supervise front desk staff and ensure efficient guest check-in and check-out processes.
- Maintain accurate records of room bookings, reservations, and guest preferences.
- Address guest concerns and resolve issues promptly to ensure satisfaction.
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready for guest arrivals.
- Train and develop front office personnel to deliver exceptional customer service.
Requirements:
- Prior experience in hotel or hospitality industry.
- Strong communication and interpersonal skills.
- Proficiency in hotel management software.
- Ability to multitask and work under pressure.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- Work in a dynamic and fast-paced environment.
Other Details:
The Front Office Manager position in Indore, Madhya Pradesh offers a unique opportunity to showcase your leadership skills and passion for hospitality. Join us in creating memorable experiences for our guests and advancing your career in the industry.