Job Overview: As a Front Office Manager in Kanpur, Uttar Pradesh, you will play a key role in ensuring smooth operations at the front desk. Your friendly demeanor and organizational skills will be crucial in providing excellent customer service to all guests.

Job Details: You will be responsible for overseeing all front desk activities, managing reservations, handling guest inquiries, and coordinating with other departments to ensure a seamless guest experience.

Responsibilities:

• Supervise front desk staff and ensure they provide exceptional service.
• Manage room reservations and check-in/check-out processes.
• Handle guest feedback and resolve any issues promptly.
• Coordinate with housekeeping and maintenance for room readiness.
• Create and maintain front desk procedures and policies.

Requirements:

• Previous experience in a front office or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in hotel management software.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Work in a dynamic and fast-paced environment.

Other Details: This role in Kanpur, Uttar Pradesh offers a great opportunity to showcase your leadership skills and passion for hospitality. Join our team and be part of creating memorable experiences for our guests.

We look forward to receiving your application and having you contribute to our Front Office team in Kanpur, Uttar Pradesh.