Job Overview:

We are seeking a Service Relationship Manager to join our team in Cooch Behar, West Bengal. As a key member of our organization, you will be responsible for managing client relationships and ensuring high levels of customer satisfaction.

Job Details:

The Service Relationship Manager role involves overseeing client accounts, addressing customer inquiries, and collaborating with internal teams to deliver exceptional service.

Responsibilities:

• Manage client accounts and build strong relationships
• Address customer inquiries and resolve issues promptly
• Coordinate with internal teams to ensure client needs are met
• Monitor service performance and implement improvement strategies
• Prepare reports and analyze data to track client satisfaction levels

Requirements:

• Prior experience in customer service or account management
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Proficiency in CRM software and MS Office

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment

Other Details:

This position offers the opportunity to work in a dynamic and fast-paced environment in Cooch Behar, West Bengal. Join our team and make a difference in the lives of our clients.

We welcome passionate individuals who are dedicated to delivering exceptional service to apply for this role. Come be a part of our team and help us achieve our mission of customer satisfaction.