Job Overview:

We are seeking a Front Office Manager to oversee the daily operations of our reception area in Varkala, Kerala. The ideal candidate will be responsible for ensuring a smooth check-in and check-out process for guests and providing excellent customer service.

Job Details:

The Front Office Manager will be in charge of supervising the front desk staff, handling reservations, addressing guest inquiries and concerns, and maintaining a clean and organized lobby area.

Responsibilities:

• Manage front desk operations and staff scheduling.
• Handle guest check-ins and check-outs efficiently.
• Address and resolve guest issues and complaints promptly.
• Monitor reservation systems and ensure accuracy of bookings.
• Maintain a welcoming and professional lobby atmosphere.

Requirements:

• Prior experience in hotel front office management.
• Strong communication and customer service skills.
• Ability to multitask and work under pressure.
• Proficiency in reservation software and MS Office.

Benefits:

• Competitive salary and benefits package.
• Opportunity for career growth and advancement.
• Work in a dynamic and fast-paced hospitality environment.

Other Details:

The Front Office Manager role in Varkala, Kerala offers a unique opportunity to showcase your leadership skills and hospitality expertise. Join our team and be part of a dedicated staff committed to providing exceptional service to our guests.

We look forward to receiving applications from qualified candidates who are passionate about the hospitality industry and ready to take on a rewarding role in Varkala, Kerala.